Transactions processed through a POS device are credited to your customers’ bank account as one amount per day. Merchant Insights gives customers the detail of the transactions included in each daily amount, allowing them to quickly assess which transactions were not processed that day.
Traditionally banks have large call centers dealing with customer queries about which transactions have been processed, which rejected and which are pending. This requires costly staff and is a time consuming process for customers.
Merchant Insights allows customers to reconcile transactions processed through their point-of-sale card devices.
- Cost savings through reduced manual effort
- Happier customers leading to acquisition and retention